🛡️ PRIVACY & DATA · FAQ

Privacy & Data

Where your data lives, encryption, GDPR, and how to stay anonymous.

Where is my data physically stored?

Cloud accounts: Firebase Firestore in Google Cloud's europe-west region (Belgium). Local-only (no account): your browser's localStorage on your device. No third-party analytics brokers, no ad networks, no CRM tools. Google Analytics is the only third-party tool we use, and it's configured to anonymize IPs.

Last reviewed 2026-04-20
Is my data encrypted?

In transit: TLS 1.3 everywhere (standard HTTPS). At rest: Firebase encrypts all data with Google-managed keys. End-to-end encryption (where we couldn't read it even if we wanted to) isn't in place yet — doable, but it breaks server-side search and some sync features. On the roadmap for sensitive fields like journal text.

Last reviewed 2026-04-20
Does Lifeplanr use my data for AI training?

No. Your journal, finances, health entries, and trips are never used to train AI models — ours or anyone else's. We don't run an LLM over your data for 'insights' or 'summaries' either. If we ever add AI features, they'll be explicitly opt-in with clear disclosure.

Last reviewed 2026-04-20
Is Lifeplanr GDPR compliant?

Yes — we're based in Norway (EEA), host in Belgium, and meet GDPR requirements: right to access (Export Data), right to erasure (Delete Account), clear lawful basis, minimal data collection, and a published privacy policy at /privacy. For DPO requests, email privacy@lifeplanr.app.

Last reviewed 2026-04-20
Can I use Lifeplanr without giving any personal information?

Yes — without an account, no personal info is collected. Everything stays in your browser's localStorage. With an account, we only need an email; you can skip every other profile field including name, birth date (calendar still works with a placeholder), and photo.

Last reviewed 2026-04-20
How do I permanently delete all my data?

Profile → Delete Account clears all cloud data within 30 days. For local browser data, clear your browser's site storage (Settings → Privacy → Clear Data → lifeplanr.app). If you had Pro, cancellation stops billing immediately but you can still Delete Account afterward. Deletion is irreversible.

Last reviewed 2026-04-20
Are my photos uploaded to your servers or only stored locally?

If you have a cloud account: photos are uploaded to Firebase Storage (Google Cloud, Belgium region). Encrypted in transit + at rest. Only you can see them. If you use Lifeplanr without an account: photos stay in your browser localStorage and never leave your device.

Last reviewed 2026-05-05
Do you sell or share aggregated user data?

No. We don't sell or share aggregated, anonymized, or any other form of user data. Our business model is user subscriptions ($4.90/mo or $39/yr), not data brokerage. We have no analytics partners with PII access — only Google Analytics with anonymized IPs for traffic shape.

Last reviewed 2026-05-05
Which third-party services process my data?

Firebase (Google Cloud) for storage + auth. Stripe for payments (we never see your card). Resend for transactional emails. Google Analytics for traffic (anonymized IPs). That's the full list. All are GDPR-compliant data processors with signed DPAs.

Last reviewed 2026-05-05
When you say data is deleted, how fast does it actually happen?

On Delete Account: cloud Firestore data is deleted within 24 hours. Photo storage purges within 7 days. Cloud backups (we keep rolling 30-day backups for accidental-deletion recovery) are purged at day 30. After 30 days, all your data is unrecoverable. We email you a confirmation when the final purge completes.

Last reviewed 2026-05-05

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